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Membership Agreement

BACKUP CUSTOMER INFORMATION TEXT

As Backup Medya Yay. Ve Paz. Anonim Şirketi ("BACKUP/CYBERPETMAGAZINE"), we value the security of your personal data that we process as a data controller in accordance with the Personal Data Protection Law No. 6698 ("Law"). Therefore, we would like to inform you about the processing of your personal data.

PURPOSE OF PROCESSING YOUR PERSONAL DATA, LEGAL BASIS, AND COLLECTION METHODS

If you make a purchase through the https://www.cyberpetmagazine.com website or the ……. mobile application, your personal data is processed in accordance with the Personal Data Protection Law No. 6698 and secondary regulations for the following purposes and legal reasons:

Identity Information


Processed Personal Data: Name, surname, Turkish ID number, date of birth, gender
Purposes of Processing Personal Data: Execution of product and service sales processes and after-sales support services, tracking of commercial (financial and accounting) activities and compliance with legal regulations, fulfillment of communication activities, execution and supervision of business activities, customer relationship management, execution and tracking of customer satisfaction activities, tracking of product and service marketing processes, tracking of marketing and analysis studies, tracking and fulfillment of requests, suggestions and complaints, execution of contract processes, execution of advertising / campaign / promotion processes.

Legal Reasons for Processing Personal Data: Personal data is processed based on the legal reason that it is necessary to process personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract.

Methods of Collecting Personal Data: Collected through electronic forms on the website, mobile application, contracts, information and documents declared by the relevant person.

Contact Information
Processed Personal Data: Email Address, Delivery Address, Mobile Phone Number
Purposes of Processing Personal Data: [Same as Identity Information]

Legal Reasons for Processing Personal Data: [Same as Identity Information]
Methods of Collecting Personal Data: [Same as Identity Information]

Financial Information
Processed Personal Data: Payment Information, Encrypted Credit Card/Debit Card Information, Bank Account / IBAN Number Information
Purposes of Processing Personal Data: [Same as Identity Information]

Legal Reasons for Processing Personal Data: [Same as Identity Information]
Methods of Collecting Personal Data: [Same as Identity Information]

Customer Transaction Information
Processed Personal Data: Request/Complaint Information, Invoice Information, Payment Information, Order Information, Membership Number, Star Card Number, Customer Comments
Purposes of Processing Personal Data: [Same as Identity Information]

Legal Reasons for Processing Personal Data: [Same as Identity Information]
Methods of Collecting Personal Data: [Same as Identity Information]

Transaction Security
Processed Personal Data: IP Address Information, Website Login/Logout Information, Username Information, Password Information, Authentication Information, Internet Access Log Information, Cookie Records
Purposes of Processing Personal Data: Execution of information security processes; execution/supervision of business activities; execution of storage and archiving activities; ensuring the security of data controller operations; providing information to authorized persons, institutions and organizations; execution of activities in accordance with the legislation; follow-up and execution of legal affairs; execution of goods/service sales processes; tracking of requests/complaints.

Legal Reasons for Processing Personal Data: Processed based on the legal reasons "Explicitly provided for by law" and "Processing of personal data of the parties to the contract is necessary, provided that it is directly related to the establishment or performance of a contract".
Methods of Collecting Personal Data: Collected through the website, mobile application, cookies, information security systems, and electronic devices.

Marketing Information
Processed Personal Data: Shopping history information, campaign information used, cookie records
Purposes of Processing Personal Data: Execution of goods/service sales processes; execution of after-sales support services; execution of communication activities; execution and supervision of business activities; execution of customer relationship management processes; execution of activities for customer satisfaction; execution of product/service marketing processes; execution of marketing and analysis studies; tracking of requests/complaints; execution of advertising/campaign/promotion processes.

Legal Reasons for Processing Personal Data: Processed based on the legal reason that it is necessary to process personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract.
Methods of Collecting Personal Data: Collected through the website, mobile application, cookies, information security systems, and electronic devices.

Visual and Audio Recording Information
Processed Personal Data: Call Center Voice Recordings
Purposes of Processing Personal Data: Execution of after-sales support services; execution of communication activities; execution of customer relationship management processes; execution of activities for customer satisfaction; execution of product/service marketing processes; execution of marketing and analysis studies; execution of company product and service loyalty processes; execution of storage and archiving activities; tracking of requests/complaints; execution of advertising/campaign/promotion processes.

Legal Reasons for Processing Personal Data: Processed based on the legal reason that data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

Methods of Collecting Personal Data: Collected through the call center.

TRANSFER OF PERSONAL DATA

Your personal data is transferred to:
Authorized Public Institutions and Organizations for the purposes of carrying out activities in accordance with legal regulations, providing information to authorized persons, institutions and organizations, and following up and executing legal affairs,
Business Partners, Supplier Officials and Employees for the purposes of conducting business activities, communication activities, tracking requests and complaints, conducting finance and accounting affairs, executing goods/service sales processes, executing product/service marketing processes, conducting marketing and analysis studies, and executing advertising/campaign/promotion processes.

If you create a membership account and make a purchase through the cyberpetmagazine.com website or mobile application, your personal data is recorded in our programs and/or systems provided/made available for our use by our technology infrastructure suppliers whose servers are located abroad for the purpose of carrying out storage and archiving activities. In this context, your personal data will be processed by service providers whose servers are located abroad on behalf of cyberpetmagazine, based on your explicit consent, by taking necessary technical and administrative measures, and will be automatically transferred abroad for the purposes mentioned above and will not be shared with other third parties except those listed.

YOUR RIGHTS REGARDING YOUR PERSONAL DATA

As a data subject, you have the right to apply to Backup/cyberpetmagazine and:
Learn whether your personal data is being processed,
Request information if your personal data has been processed,
Learn the purpose of processing your personal data and whether it is used in accordance with its purpose,
Know the third parties to whom your personal data is transferred at home or abroad,
Request correction of your personal data if it is incomplete or incorrectly processed and request notification of the transaction made in this context to third parties to whom your personal data has been transferred,
Request deletion or destruction of your personal data in case the reasons requiring its processing disappear, although it has been processed in accordance with the provisions of the Law and other relevant laws,
Object to the occurrence of a result against you by analyzing your processed data exclusively through automated systems,
Request compensation for the damage if you suffer damage due to unlawful processing of your personal data.

HOW CAN YOU USE YOUR RIGHTS AS A DATA SUBJECT?

You can submit your applications and requests regarding your personal data:
By applying in person or by mail to "Huzur Mah. Ahmet Bayman Cad. 8 Sarıyer/İstanbul" with a wet-signed application form and documents proving your identity,
By sending it to our @ registered electronic mail (KEP) address using registered electronic mail (KEP) address, secure electronic signature or mobile signature,
By sending it to our "kvkkbasvuru@cyberpetmagazine.com.tr" address from the e-mail address previously notified to Backup Medya Yay. Ve Paz. Anonim Şirketi by the Data Subject and registered in our system,
You can submit to Backup Medya Yay. Ve Paz. Anonim Şirketi.

According to the Communiqué on Application Procedures and Principles to the Data Controller, the Data Subject must include name, surname, signature if the application is written, Turkish ID number (passport number if the applicant is a foreigner), residential address or work address for notification, electronic mail address for notification if any, phone number and fax number, and information about the subject of the request in the application.

The Data Subject should clearly and understandably state the requested matter in the application to be made to use the above-mentioned rights and including explanations regarding the right to be used. Information and documents related to the application must be attached to the application.

While the subject of the request must be related to the applicant's own person, if acting on behalf of someone else, the applicant must be specially authorized in this regard and this authority must be documented (power of attorney). In addition, the application must include identity and address information and documents verifying identity must be attached to the application.
Requests made by unauthorized third parties on behalf of others will not be evaluated.

How Long Will Your Requests Regarding the Processing of Your Personal Data Be Answered?

Your rights requests regarding your personal data are evaluated and answered within 30 days at the latest from the date they reach the relevant department. If your application is evaluated negatively, the justified rejection reasons will be sent to you via electronic mail or mail to the address you specified in the application, primarily through the method by which the request was made, if possible.